terms and conditions

terms and conditions

I respectfully ask that tuition whether face to face or online can be conducted in a quiet atmosphere conducive to concentration. Provision of exercise books and textbooks is the responsibility
of the client unless discussed with me. Tuition normally consists of one-hour sessions. Shorter or longer sessions should be agreed in advance between client and myself (additional charge may apply).

At the start, it can be difficult to determine how much tuition a student requires. I will be
as flexible as possible as it is important to get the balance right for you as an individual or your child. Some parents use private tuition as a year-round supplement to their child’s education. For others, just a few sessions may be required as a top-up and confidence booster prior to an exam. 

RESPONSIBILITIES

Pardon Your French cannot be held responsible for chaperoning minors, nor guarding a house
and household effects while tutoring. Please ensure that a responsible adult is on the premises at all time.

ATTENDANCE

The minimum charge for the attendance of a session is an hourly rate unless agreed prior with me. 

ILLNESS & HOLIDAYS

Please contact me directly over such matters, especially during the usual holiday periods, giving
a minimum of 24 hours’ notice. Cancellations without due notice will be charged
at the one-hour rate.

PAYMENT FOR TUITION

Upon agreement of a single or block booking, payments are to be prepaid and via bank transfer. I offer a free lesson should you wish to book a 10-lesson block (11 lessons in total as well as 30mn introduction). I will provide all clients with a complimentary 30mn consultation to establish their goals,
so we can agree a tailored solution.

Payment must be made prior to the commencement of the first session after the free introductory session with me. Once tuition has commenced, there are no refunds for the cancellation of sessions
by the client prior to completion of the course. However, the course is flexible in terms of illness and holidays, and sessions can be rescheduled for an alternative date if the client provides a minimum of 24 hour-notice of the cancellation of the session. The course of sessions can commence at any time of year.

In advance of the end of the prepaid course, I will discuss your future requirement for tuition which will enable me to bring tuition to a conclusion for the student or book further lessons (if appropriate).

ONLINE TUITION

Online tuition can also be used to supplement face-to-face sessions. I will be using systems such as Skype, Zoom or Google Classroom which enables you to hear and/or see one another as well as use an interactive white board. It is up to the student and I to decide which media or combinations of media best suits their preferences and achieves the student’s goals. All terms and conditions relating to face-face-tuition apply with online.

DATA PROTECTION ACT

Pardon Your French is registered under the Data Protection Act to hold and use client data for the purposes of the services that it provides and will not be sharing data with any other organisation. 

  

Terms and conditions June 2020.